Looking for 24/7 IT support in Kent? Then our managed IT support plans are perfect for you. Whether you’re looking for a complete support team to be your IT Partner or you’re an IT Manager looking for a team to assist with proactive support and strategy, we have a plan to suit every need and every business.
Managed IT Support Services
We provide a wide range of Business IT Support services to Kent based businesses.
See our customer support services further down or get in touch to speak with our helpful team!
Backup & Disaster Recovery
Backing up your data at one location isn’t good enough anymore. With the ever increasing threat of cyber attacks, businesses must ensure that they have both onsite and offsite backups, with a disaster recovery option and plan in place, should the worst occur.
Cloud Computing
Cloud computing is making its way into our working lives more and more, with on-premise products moving to cloud solutions, and the emergence of Azure solutions that mitigate the requirement for physical hardware, it is time to start planning your cloud computing strategy.
Cyber Security
The evolving cyber threat landscape means businesses are required to have multiple layers of security to protect business data and integrity. Cyber Security layering can range from training staff (your front line) to gaining Cyber Essentials Plus certification (the Cyber Security standards your business should be working to). With our in-house Security Expert to guide you, you can keep your business secure with tailored IT support solutions.
Compliance
From PCI DSS and GDPR, to security standard certifications such as Cyber Essentials Plus and ISO 27001, whether you require these for a contract or are looking to standardise your security, BCS can guide you through this process to ensure success.
VoIP
BT Openreach will phase out all PSTN and ISDN lines in 2025, making the transition to Voice over Internet Protocol (VoIP) even more critical for all businesses. VoIP is more reliable, flexible, and scalable than ever before.
Backup & Disaster Recovery
Loss of downtime and productivity is no more with our 360 Managed Wireless Solution. Whether you require Access Points for an office, a warehouse, or a wind farm maybe, BCS has the capability to install and manage a wifi solutions for your business.
So, where do we start?
Stage 1
Discovery Call
Short phone call to establish the managed IT Support requirements of your businesses and whether or not our services are aligned to the needs of your organisation.
Stage 2
Let’s Meet
Schedule in an IT Support meeting on-site or remotely. We will take the opportunity to understand your business, where we will ask you a few more questions about your setup and establish what your current pain points are.
Stage 3
IT Systems Deep Dive
In some instances, we may recommend a full audit of your computing systems, particularly if the network is complex, or not fully documented, to allow us to provide you with the most complete proposal and recommendations.
Stage 4
Tailored IT Support Plan
Once we understand your goals and your technology, we will provide a full quote for business computer support and establish a full scope of work for on-boarding you onto one of our IT Support plans.
Stage 5
On-boarding
Switching has never been easier! We have worked hard to make this a painless process, with minimal interference to your business, even when moving from an alternative provider to BCS.
Looking for an established IT company in Kent…
…that you can trust with your technology?
